Privacy Policy

Privacy Policy

Last Updated: January 1, 2024

1. Information We Collect

We collect information you provide directly: name, email, phone, payment information, and identity documents for verification purposes. We also collect usage data, device information, and IP addresses automatically.

2. How We Use Your Information

We use your information to provide and improve our services, process verifications, send communications, ensure security, and comply with legal obligations.

3. Data Storage and Security

All data is encrypted using AES-256 encryption at rest and TLS 1.3 in transit. We use secure data centers with SOC 2 Type II certification. Original document images are deleted within 24 hours of verification.

4. Data Sharing

We do not sell your personal data. We may share data with verification partners solely to process your requests, and with law enforcement when legally required.

5. Your Rights

You have the right to access, correct, delete, and port your data. You may also object to processing and withdraw consent at any time.

6. Cookies

We use essential cookies for authentication and functionality, and optional analytics cookies with your consent.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Verification records are retained for 7 years for compliance purposes.

8. GDPR Compliance

We comply with GDPR for EU residents. Contact our Data Protection Officer at dpo@idaccess2.com for any GDPR-related requests.

9. Changes to This Policy

We may update this policy periodically. Material changes will be notified via email at least 30 days before taking effect.

10. Contact

For privacy inquiries, contact privacy@idaccess2.com.